Our Awards
Jay Wolfe Toyota of West County is an Award-Winning Toyota Dealership in Ballwin
#1 Volume Toyota Dealer in the St. Louis Area for 2015, 2016, 2017 and 2018 per TMS
At Jay Wolfe Toyota of West County, our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. As such, we’ve been the proud recipients of a number of prestigious and exclusive awards over the years for our outstanding business practices, superior selection, and top notch customer service. Here’s the highlights:
DealerRater Consumer Satisfaction Award (2015-2019)
Consumer Satisfaction Awards are only given to the top 10% of U.S franchise dealers. To be considered for this award, a dealer must have a minimum of 25 reviews on DealerRater for the calendar year, with at least one new review per quarter, and have an average minimum star rating of 4 out of 5.
Toyota President’s Award (3x Winner)
Each year Toyota Motor Sales recognizes the best of the best with the prestigious President’s Award. To earn this award, a Toyota dealership must consistently go above and beyond for its customers.
J.D. Power Dealer of Excellence
Like the name suggests, a dealer must provide excellent customer service during the sales process in order to be recognized by J.D. Power’s Dealer of Excellent Program.
CarGurus Top Rated Dealer
This award is presented to car dealerships that received the highest average ratings from shoppers on the CarGurus review platform. On average, winners of the Top Rated Dealer award had a star rating of 4.74 out of 5 stars!
If you’d like to experience award-winning customer service firsthand, then visit our new and used car dealership in Ballwin, home to the Jay Wolfe Advantage Program!
See What Our Customers Are Saying
Please with the courtesy and timliness of service. The service reps all wore masks (some vustomers fdid mot) which made the service area comfortable. My problem as diagnosed and service rep, Danny, phoned to inform me of problem and the service was completed in a reaonale time period.
Bought two bran new toyotas the same day at straatman toyota in washington mo. A camry and a corolla. They wouldn't honor the manufacturers warranty on my wifes camry jay wolfe in ballwin did. I can't say enough good things about jay wolfe toyota. From now on we'll be going to them for everything. BOb in parts great guy someone hit my mirror cover Bob ordered it and even had it shipped to the house. Everyone is very personabe,and they honor the warranty. Had a horrible experience at a chevy dealer in fenton also. Jay wolfe renews your faith ...
Service tech was friendly, service time as expected, and compliance with COVID-19 recommendations were excellent. Very happy.with this service crew and site. Thanks!
I was in and out in 2 hours Oil change and wash and wax detail Great job !!! Employees all had masks on. I felt safe.
I have one suggestion that concerns the procedure for opening for business and bringing in customer's vehicles. I had a 7:00 a.m. appointment and arrived at 6:40. Both doors to the service department were closed. Since I had never been there before I parked behind the two vehicles already waiting at the first door thinking that was the door they opened to take vehicles inside. Just before 7;00 several other vehicles arrived and pulled in front of door #2. At 7;00 the service doors were opened. As a result I was now sixth in line instead of third. Overall I was very pleased with ...
Our salesman Joe was very professional and pleasant to work with! Our overall experience was great! This was our second purchase of a vehicle here !
I know the dealership now only by the service rep, Andrew Duncan; as always, he makes each customer feel valued and happy to have made this stop on this particular day.
Helpful, courteous and quick!! I loved not having to spend a half day to buy a car! Thank you! Loan and options were explained thoroughly yet timely!
